Paradise Bay Pet Resort Policies

New customers that are boarding for the first time must arrive 1 hour before closing (5 pm Mon-Sat, 4 pm on Sun) to allow sufficient time to complete the paperwork, complete the behavior evaluation, and get the pet acclimated to their new surroundings.

All dogs must first be evaluated to ensure that they will be comfortable staying at a "free range" facility and do not display any aggressive tendencies that could place other guests and our staff at risk.

Puppies must have completed their entire series of puppy vaccinations before they may stay with us. This is to ensure their safety. Puppies have usually completed all required vaccinations by the time they are 8 to 12 weeks old, but check with your veterinarian to be sure.

All guests must be current on their vaccinations. For dogs we ask that you fax or bring in a current rabies certificate, as well as proof of the annual DHLPP vaccination, and proof of bordatella ("kennel cough") vaccination within the past six months.

For cats, we ask that you fax or bring in a current rabies certificate, as well as proof of up-to-date feline distemper & leukemia vaccinations (sometimes referred to as "5 in 1" or "4 in 1" shots).

Day care hours are 7:00 a.m. to 6:00 p.m., Monday . Saturday, and 8:00 am to 5:00 pm on Sunday. Guests not picked up by closing time will have the pleasure of spending the night with us, and will incur the full boarding rate.

All out of state guests will be treated by us for ticks, fleas, and mites once a month for a small fee of $5.00.

All dogs entering and leaving our facility must be on leash, and all cats must be in a proper carrier.

A pet scheduled for departure that is not picked up by closing time will stay the night, for which additional boarding charges apply. If pickup occurs after the scheduled closing time, a late fee of $1.00 per minute will be charged to client.s bill.

Checkout time for our boarding guests is 12:00 noon. Any pets picked up after 12:00 noon will incur an additional day care charge. The latest pick-up time is 6:00 pm Monday-Saturday, and 5:00 pm on Sunday.